Managing the uncertainty
Human error in operations cannot be left to chance—
the risk must be managed
Why Read this Book?
A global market analyst firm, IDC Research, analyzed the cost associated with human error in the form of “employee misunderstanding.”
Employee Misunderstanding
23% of employees do not understand at least one critical aspect of their job.
Overall Cost of Misunderstanding
The estimated overall annual cost of misunderstanding to US and UK businesses is $37 billion.
Impact on Businesses
On average, businesses with 100,000 employees are each losing $62.4 million per year due to human error in the form of "employee misunderstanding."
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The Book
About The Author
Tony Muschara has over 35 years of experience in consulting, training, and management positions in commercial and military nuclear power operations…